How can I get my providers engaged?
Can I receive notifications by fax instead of email?
Is my pharmacy system vendor integrated? How do I get started?
I forgot my username and password. How can I retrieve this information (pharmacists)?
Is CoverMyMeds free for pharmacies?
Where should I direct providers to get started?
How does CoverMyMeds find the right request for patients?
How will I be notified of determinations for requests (for pharmacists)?
How do you work with McKesson?
What is electronic prior authorization (ePA)?
Why did I not receive a code for my multi-factor authentication?
How often will I be required to provide multi-factor authentication?
How can I change which factor (email or phone) I use for multi-factor authentication?
How does CoverMyMeds keep healthcare information safe?
What is multi-factor authentication and why is it required?
Does CoverMyMeds keep me compliant with my state’s ePA legislation?
Moving forward, how can patients save on medications without ScriptHero?
Are there any specific actions patients need to take before the shutdown?
What happens to an account after June 3?
What happens to any patient data after June 3?
Will patients still receive status updates about prior authorizations?
What should active patients do before June 3?
What does this mean for current patients?
Is CoverMyMeds secure if I access my account remotely?
I received a determination for a request. What are my next steps?
I forgot my username and password. How can I retrieve this information (providers)?
Do I have to be at my office to access CoverMyMeds?
Why do I need to verify my prescribers?
Does CoverMyMeds integrate with my EHR?
Is CoverMyMeds free for providers?
How do I find the right request for my patient?
Is it possible to use one account to complete PA requests for multiple prescribers?
I do not see my EHR listed as integrated. How do I request integration?
What is the advantage of EHR integration?
How will I be notified of determinations for requests (for providers)?
Why did I get a fax from a pharmacy with a Key on it?
What should I do if a new employee is taking over my PA responsibilities?
How does CoverMyMeds keep healthcare information safe?
Does CoverMyMeds keep me compliant with my state’s ePA legislation?
What is multi-factor authentication and why is it required?
Why did I not receive a code for my multi-factor authentication?
How can I change which factor (email or phone) I use for multi-factor authentication?
How often will I be required to provide multi-factor authentication?
What does this mean for current patients?
What should active patients do before June 3?
Moving forward, how can patients save on medications without ScriptHero?
Are there any specific actions patients need to take before the shutdown?
Will patients still receive status updates about prior authorizations?
Live Support
Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 8 p.m. ET