# OneTrust Cookies Consent Notice start for www.covermymeds.com Why do I need to verify my prescribers?

Why do I need to verify my prescribers?

Verifying your prescriber's NPI Number is required to access pharmacy-initiated requests. If you are unable to verify your prescribers through your account's dashboard, click the chat box at the bottom right of your screen or call our support line at 1-866-452-5017.

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Live Support

Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 11 p.m. ET and Saturday 8 a.m. - 6 p.m. ET