How often will I be required to provide multi-factor authentication?

As long as you keep your browser open, multi-factor authentication is only required once a day to initiate a session with our system, although you may have to re-log in with your password if your session is left idle for over an hour. If you close your browser or the browser tab used for log-in you will be prompted to re-authenticate (that is, sign in with both authentication factors).

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Live Support

Click the chat box in the lower right-hand side of your screen or call us at 1-866-452-5017. Live support is available Monday–Friday, 8 a.m. – 8 p.m. ET